My vacuum is not level or looks like it will fall.
This happens when the vacuum is not properly mounted. Please, refer at the document below to see how to correctly mount your vacuum.
When should I expect the LED light to change color?
Please refer to this document below which explains when your LED light changes color, what it means, and what action should be taken.
Is my HIGH-VOLTAGE HOSE compatible with most Inlet valve?
Yes, our hoses are compatible with most inlet valves with a 2'' inner diameter and 2 low-voltage pins (metal prongs) inside. You can also purchase the super valve converter to convert your hose from power cord to direct connect for electrified inlet valves (Supervalve) by clicking on the link below. Super valve converter
How can I extend the length of my hose?
Click this link to purchase a hose extension to add an extra 15 ft of length to your existing hose
How do I start my central vacuum?
The on-off switch to start and stop your vacuum is on the hose handle. NOTE: There is a 3-second delay for the unit to start and shuts down completely.
