Is the soft-start / stop function implemented using a mechanical clutch or an electronic circuit within the motor?
The Soft-Start/Stop Technology is achieved through the vacuum's electronic module.
How to do a by pass
To know how to do a vacuum bypass, please refer to this document.
Is the vacuum compatible with my existing piping?
Yes, the vacuums are compatible with certified 2’’ standard piping systems as per ASTM F2158. If the piping network is not a 2'' standard piping system, a pipe reducer may be required to adapt to different pipe sizes
Why hot air is coming out of top of the vacuum
IT'S NORMAL; there is always a gap because it takes space so that the piping is not too narrow in the air intake to avoid any damage. Please refer to this document for more explanation.
What do the different LED light colors indicate?
The LED indicator light informs you about the status of the unit. See document for color meaning.
My vacuum has no power. What should I do?
Please refer to this document if your unit won't start or top.
How to reset my PC board?
Refer to this document for the steps you need to follow to reset your PC board.
Why is my unit surging?
If your unit surges, you must follow these steps to find the problem. Refer to this document for the steps to resolve the problem.
My unit is blowing instead of sucking air?
This must be because the piping installation was reversed. Please refer to this document for more information on how the piping network must be installed.
My unit will not start or stop.
If your unit doesn't start or stop, please look at this document to see the possible problem.
