What do the different LED light colors indicate?
The LED indicator light informs you about the status of the unit. See document for color meaning.
My vacuum has no power. What should I do?
Please refer to this document if your unit won't start or top.
How to reset my PC board?
Refer to this document for the steps you need to follow to reset your PC board.
Why is my unit surging?
If your unit surges, you must follow these steps to find the problem. Refer to this document for the steps to resolve the problem.
My unit is blowing instead of sucking air?
This must be because the piping installation was reversed. Please refer to this document for more information on how the piping network must be installed.
My unit will not start or stop.
If your unit doesn't start or stop, please look at this document to see the possible problem.
My vacuum is not level or looks like it will fall.
This happens when the vacuum is not properly mounted. Please, refer at the document below to see how to correctly mount your vacuum.
When should I expect the LED light to change color?
Please refer to this document below which explains when your LED light changes color, what it means, and what action should be taken.
