Note: We always recommend to use professionals help for the electrical installation. No, our low voltage connectors can only accepte one wire at a time. You will need to splice the positive wires together and the negative wires together into one single wire for each positive and negative. Most low voltage wires will have a specific [...]
When you receive your vacuum system, everything is inside the bottom or top canister depending of the model.
To make a warranty claim, please to contact us directly by phone 1-800-776-7891 or by email at info@myovo.net. One of our agents will ask you a few questions to determine the issue is and provide the most efficient way to resolve it for you. A proof of purchase is required.
There are a few things to verify before calling an electrician. Is the dimmer compatible with the lights or do you have different lights connected together on the same switch? All our lights have been tested with different dimmers to assure the compatibility. This compatible dimmer list can be found on our website by clicking the [...]
All additional information can be found on the product page under the product image.
The HEPA filter is an extra filtration bag that is installed over the permanent filter. Mostly used for strong allergies, for pets or for additional filtration and added protection for the motor.
Using your system with a disposable filtration bag will add protection to your motor and reduce the maintenance time. Since all the debris will be contained in the bag, the washable permanent filter will stay cleaner and will last longer. Using your system without a disposable filtration bag is not issue. You may have to [...]
You can start your vacuum system by turning the hose 90 degrees to the right, in your inlet. If your system starts, you may have a broken on / off switch, which can be replaced easily. Our attachement kits come with a 2 year warranty, simply contact us and we will gladly assit you. A proof [...]
Yes, the attachment kit compatibility is with the wall inlet valves and not with the vacuum system. Simply verify the outer dimensions of your pipes is 2'' (as per ASTM F2158) and make sure you have low-voltage wire connections.
Yes, you need to use the provided junction box with all slim lights.
